How do you tell a good Emergency Plumber Eastbourne from a bad one?

How do you tell a good Emergency Plumber Eastbourne from a bad one?

How do you tell a good Emergency Plumber Eastbourne from a bad one?

The bad news is that even if you are having a crisis if you fail to exercise good judgement it might end up costing you dear.  Read on, for part one in this two-part series.

Vulnerable people can fail to ask questions and in their panic, make poor decisions.

The plumbing trade has had its share of poor publicity with TV programmes such as “Rogue Traders” highlighting situations where plumbers attend an emergency call out and over charge the customer.

In other trades, there is generally more obvious evidence of what is wrong- you tend to know that when  the revs go up but the car does not move then your clutch has gone, for example.  With plumbing emergencies, it could be anything from a washer to a corroded major part in an aged central heating boiler, the symptoms of there being water everywhere are the same.  Ditto a flood from a hot water tank- it could need major repairs or it could be a sticky valve.  Otherwise that secret footage from the television programme of a rogue plumber reading his or her paper in the loft having fixed a simple issue and then charging a massive bill would not have made it onto our screens.

The first step if you are facing an emergency is to downgrade it as quickly as possible by taking some simple steps.  Turn off the supply if possible either by turning an isolater valve which will be on the feed in to the problem area- tank, tap, boiler etc.  If the problem supply was say into a tank then you can avoid further damage by opening up ALL of the cold taps and flushing as many toilets as you have repeatedly, until the tank has drained.

By doing these two things you will have stopped the supply of water, coming in, and have reduced the amount of water to come out.  Mop up if needed, and calm down , then take the second most important step- top the kettle up with mineral water or mains water if you still have supply and put the kettle on.  Settle down with mug of tea or coffee, and turn on your PC/Laptop/I-Pad/Tablet/Smartphone and get searching.  But what to look for?  This is the most important step, aside from picking up the phone and calling the emergency plumber.

The internet, despite Google’s mantra “do no evil” is not necessarily a moral, or a good place.  You don’t have to be good at what you do, to get a good position in the search engine results positions (tech speak=”SERPS”).  Google places or what are now called Google Plus pages where local businesses are listed in a reduced size area with map pins above the standard results (and below the advertised results) are prominent.  In fact, you need to understand if you don’t already that the landscape (horizontal) magnolia background box at the top of any results page contains PAID FOR results.  They don’t have to be competent, they might not be qualified.  Just like any of the mainstream results and exactly like the tall column on the right hand side of the page.  They might be great, most probably are, but you should do some basic checks at least.

Consider the options: checkatrade, the County Council’s Trading Standards approved contractors, and the Chartered Institute of Plumbing and Heating Engineers.  There is no one place for all plumbers to be registered- such as the Law Society for solicitors and barristers for example.  Registration with any of these bodies does not guarantee a good service either.  However let’s face it you hav severely improved the odds of getting a good plumber.

Equally, there are a lot of what are called “directory sites” out there which list trades and businesses by category, and they can be a lottery- however many carry reviews, and this is next piece of the jigsaw.  No reviews, of any kind is generally a bad thing.  Checkatrade is based around reviews, and the Google Places listings also carry them, as do the directory sites, for the most part.  Don’t necessarily be put off by one poor review amongst a sea of glowing tributes- the customer or reviwer is not always right, and might have an axe to grind- just exercise common sense. 

At the end of part one of this how to find an Emergency Plumber Eastbourne you have addressed the emergency that you are facing and should have avoided calling the wrong plumber- at least.  You have also had a good mug of tea if you are by any chance reading this in a crisis.

How do you tell a good Emergency Plumber Eastbourne from a bad one?

The bad news is that even if you are having a crisis if you fail to exercise good judgement it might end up costing you dear.  Read on, for part one in this two-part series.

Vulnerable people can fail to ask questions and in their panic, make poor decisions.

The plumbing trade has had its share of poor publicity with TV programmes such as “Rogue Traders” highlighting situations where plumbers attend an emergency call out and over charge the customer.

In other trades, there is generally more obvious evidence of what is wrong- you tend to know that when  the revs go up but the car does not move then your clutch has gone, for example.  With plumbing emergencies, it could be anything from a washer to a corroded major part in an aged central heating boiler, the symptoms of there being water everywhere are the same.  Ditto a flood from a hot water tank- it could need major repairs or it could be a sticky valve.  Otherwise that secret footage from the television programme of a rogue plumber reading his or her paper in the loft having fixed a simple issue and then charging a massive bill would not have made it onto our screens.

The first step if you are facing an emergency is to downgrade it as quickly as possible by taking some simple steps.  Turn off the supply if possible either by turning an isolater valve which will be on the feed in to the problem area- tank, tap, boiler etc.  If the problem supply was say into a tank then you can avoid further damage by opening up ALL of the cold taps and flushing as many toilets as you have repeatedly, until the tank has drained.

By doing these two things you will have stopped the supply of water, coming in, and have reduced the amount of water to come out.  Mop up if needed, and calm down , then take the second most important step- top the kettle up with mineral water or mains water if you still have supply and put the kettle on.  Settle down with mug of tea or coffee, and turn on your PC/Laptop/I-Pad/Tablet/Smartphone and get searching.  But what to look for?  This is the most important step, aside from picking up the phone and calling the emergency plumber.

The internet, despite Google’s mantra “do no evil” is not necessarily a moral, or a good place.  You don’t have to be good at what you do, to get a good position in the search engine results positions (tech speak=”SERPS”).  Google places or what are now called Google Plus pages where local businesses are listed in a reduced size area with map pins above the standard results (and below the advertised results) are prominent.  In fact, you need to understand if you don’t already that the landscape (horizontal) magnolia background box at the top of any results page contains PAID FOR results.  They don’t have to be competent, they might not be qualified.  Just like any of the mainstream results and exactly like the tall column on the right hand side of the page.  They might be great, most probably are, but you should do some basic checks at least.

Consider the options: checkatrade, the County Council’s Trading Standards approved contractors, and the Chartered Institute of Plumbing and Heating Engineers.  There is no one place for all plumbers to be registered- such as the Law Society for solicitors and barristers for example.  Registration with any of these bodies does not guarantee a good service either.  However let’s face it you hav severely improved the odds of getting a good plumber.

Equally, there are a lot of what are called “directory sites” out there which list trades and businesses by category, and they can be a lottery- however many carry reviews, and this is next piece of the jigsaw.  No reviews, of any kind is generally a bad thing.  Checkatrade is based around reviews, and the Google Places listings also carry them, as do the directory sites, for the most part.  Don’t necessarily be put off by one poor review amongst a sea of glowing tributes- the customer or reviwer is not always right, and might have an axe to grind- just exercise common sense. 

At the end of part one of this how to find an Emergency Plumber Eastbourne you have addressed the emergency that you are facing and should have avoided calling the wrong plumber- at least.  You have also had a good mug of tea if you are by any chance reading this in a crisis. 

Contact us for more information

Leave a reply

Copy Protected by Chetans WP-Copyprotect.